Welcome to Love in Every Face. We are deeply committed to protecting your privacy and ensuring your personal information is handled with the utmost care, transparency, and respect. This policy outlines how we collect, use, and safeguard your information when you step into our digital sanctuary, whether you are submitting a story, subscribing to our newsletter, or quietly supporting our mission.
1. Information We Collect We collect information in two primary ways to help foster connection and belonging:
- Information You Share Directly: When you voluntarily engage with us—such as signing up for our newsletter, submitting creative content via our “Share the Love” forms, making a donation, or sending a message. This may include your name, email address, postal address, phone number, payment information, and creative media files (photos, stories, music, or artwork).
- Information Collected Automatically: When you pause and reflect on our website, we may collect standard technical data to ensure the site runs smoothly. This includes your IP address, browser type, pages visited, and cookies.
2. How We Use Your Information We use the information you share exclusively to sustain this community and fulfill our mission. Specifically, we use it to:
- Deliver Reveal the Miracle, our newsletter sharing glimpses of love in action.
- Review and process your creative submissions as part of our co-creative process, in accordance with our Content Submission Terms and Conditions.
- Process your generous donations and issue accurate receipts securely.
- Communicate with you regarding your inquiries, submissions, or support.
- Improve our website’s functionality so it remains a quiet, distraction-free space.
3. How We Protect and Share Your Data We treat your presence here as a trust. We do not share, sell, or trade your personal information or creative submissions with third parties without your explicit consent.
To operate this sanctuary securely, we do share data with trusted third-party service providers who assist with our website operations, secure payment processing, and email communications (such as our CRM, DonorDock). These partners are strictly bound by confidentiality agreements. We may also disclose information if required to do so by law. We use industry-standard encryption, secure servers, and restricted access to protect your information from unauthorized access.
4. Cookies and Analytics We use cookies to improve your experience, such as remembering your preferences and ensuring our site loads beautifully. We also use aggregated, anonymous data through tools like Google Analytics to quietly observe site health and understand how visitors engage with our stories. By using our site, you consent to this standard use of cookies. You can always manage or disable cookies through your personal browser settings.
5. Transparency in Content Creation In alignment with our values of transparency, we may occasionally use generative AI tools to assist with some aspects of our operational content creation (such as formatting social media posts). These tools do not impact the handling, rights, or use of your personal creative submissions. All user submissions are reviewed with human care to reflect Love’s message with integrity.
6. Links and Embedded Content To provide a distraction-free experience, we embed our Love’s Vision multimedia presentations directly on our site using private Vimeo players. However, our site may occasionally contain links to external resources. We encourage you to review their privacy policies, as we are not responsible for their external practices.
7. Your Rights and Data Retention We retain your personal information securely only for as long as it aligns with our mission and current or future projects. If you ever wish to unsubscribe from our communications, you can do so easily at any time. If you would like us to remove a past submission, export your data, or delete your personal information, please contact us and we will make every reasonable effort to accommodate your request.
8. Contact Us If you have any questions about this Privacy Policy or how we handle your data, our door is always open.
Email: hello@loveineveryface.org Mailing Address: Love in Every Face, Inc. 5860 Citrus Blvd, Suite D-28 New Orleans, LA 70123
